Frequently Asked Questions

Sizing Guide 

Size

XS

S

M

L

US Size 0 2 - 4 6 - 8 10 - 12
Bust 31.5 32.5 - 33.5 34.5 - 35.5 36.5 - 38
Waist 24 25 - 26 27 - 28 29 - 30.5
Hips 34 35 - 36 37 - 38 39 - 40.5

 

Important Note: Because sizing and cut can vary please use this chart as a general guide only. If you are between sizes or need assistance selecting the proper size, please contact us.

 

Order

Do you allow returns / exchanges?

We do NOT allow returns or exchanges due to hygienic purposes.

Payment

We accept payments through PayPal, BPI / BDO bank deposit and GCash.

For BPI/BDO Bank Deposit or Online Transfer and GCash: Bank account information will be emailed immediately after you have successfully placed in your order. 

Shipping

What is the shipping schedule?

Beyond The Beach PH ships orders from Mondays to Fridays after the team verifies your payment. Kindly wait for an email confirmation. 

 

Which courier do you use?

NINJAVANPH OR LBC for nationwide deliveries. (Philippines)
DHL for international deliveries. 


For rush shipments and/or other requests, kindly contact us at hello@beyondthebeachph.com or at +63 918 817 5544 / +63 917 812 1989 available via SMS or Viber.

 

How much is shipping?

We offer nationwide shipping to all Philippine orders. Shipping fee will be calculated upon check out. 
For international deliveries, Beyond The Beach PH offers DHL services with rates depending on the country. For more details, kindly send us an email at hello@beyondthebeachph.com 

 

Will I get a tracking number?

Yes, Beyond The Beach PH will send you a tracking number once your order has been processed and is ready for dispatch. You may track your package at the courier’s tracking website via NinjaVan.ph for nationwide orders or via DHL for international orders or via your chosen courier. 

 

What is the delivery schedule?

NINJAVAN

Metro Manila Orders: 2-4 business days [estimated]
Provincial Orders: 5-7 business days  [estimated]

LBC 

Metro Manila Orders: 1-2 business days [estimated]
Provincial Orders: 2-4 business days  [estimated]

International Orders: 1-5 business days [depending on location]

For express shipping, kindly choose your preferred courier upon checkout. Add a note or email us as soon as you send in your order. 

*Note that these estimates are according to our partner courier. Delays may occur due to factors beyond our control. As such, we are not liable for any delays. Should you need our help in contacting the courier, we would gladly be of assistance. 

***Note that for express shipping, additional express shipping fees will be applied. 

 

Will I have to pay any additional taxes and duties for international shipments?

There are different laws and rates regarding taxes and duties per country. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Beyond the Beach PH cannot be held responsible for any duties/taxes applied to your package. Duties, taxes, or other fees applied on your package will be the responsibility of the customer. To gain more information about the duties and taxes, please contact your local customs offices.

Policy 

All sale or discounted items are considered final, no exceptions. 

Minimum purchase requirement of P1500 to avail of discount coupon codes. 

Discount coupon codes cannot be used in sale items. 

Sale items does not include a BTB Bag.